In order to support the rapid growth in heavy engineering construction and to make people feel comfort on their daily activities during wear safety equipment. SafetyGear with tag line Your Safety Expert is Malaysia online store for safety equipment, our products is compliance with upstream and downstream requirement. SafetyGear is MSAA Solutions (M) Sdn. Bhd was officially incorporated in Johor, Malaysia on the 11th November 2008. We are an authorized distributor for MSA safety products and instruments. We also an authorized services for all portable gas detection instruments which are calibrated and serviced according to manufacturing specification and procedures. We only gives our clients, the best price and the excellent after sales service for this product. We hired only the trained personnel to deal with our beloved customers. Our mission is to be the first provider for your safety requirement, knowledge and training. We offer you the best product for your safety. We assure you the warranty. We are glad to offer you about our consultation. We are looking forward to spread our product and service to all over Malaysia and abroad. SafetyGear always looking for opportunities to deliver our products and services in Construction, Fire and Defense, Mining, Oil, Gas and Petrochemical field. We hope to assist you to make your life safer anytime and anywhere.
The vision associates share is to be the leading innovator and provider of quality safety and instrument products and services that protect and improve people’s health, safety and the environment. We strive to achieve this vision by satisfying customer needs through the efforts of motivated, involved, highly trained employees dedicated to continuous improvement in quality, service, cost, value, technology and delivery.
CUSTOMER SATISFACTION COMMITMENT
A constant goal is to provide customers with a superior customer experience. It begins with the development of high-quality products and continues with support services that exceed customer expectations. We do this because we believe customer satisfaction is the ultimate measure of our organizational performance. Accordingly, our teams seek to include the customer in every aspect of our business by striving to understand their own unique needs and expectations.
The company is dedicated to the quality policy that will ensure that its products and services fully meet the requirements of its customers at all times. The goal of the company is to achieve a high level of customer satisfaction at all times. Commitment to the implementation of supporting managerial and business operational systems is essential to realizing that goal. MSAA Solutions (M) Sdn Bhd believes in the concept of client and supplier working together in pursuing this policy and in continually striving for improvements in service quality.